Privacy Policy

General provisions

This Privacy Policy is addressed to Buyers and other users of the medica-japan.pl online store.

The Policy defines the rules for collecting, processing, and protecting personal data when using the website, registering an account, placing orders without registration, and subscribing to the newsletter.

Personal data controller

The personal data controller is:
Medica+ Oleksandr Kapitanskyi
ul. Waliców 11/154, 00-851 Warsaw, Poland
e-mail: suport@medica-japan.pl
phone / WhatsApp: +48 732 751 039

Legal basis and purpose of data processing

Personal data is processed in accordance with the GDPR (Regulation (EU) 2016/679).

Data is processed in connection with:

1. performance of the sales contract and actions taken prior to its conclusion
2. legal obligations (e.g. accounting, taxes)
3. the user’s consent (marketing, newsletter)
4. the legitimate interest of the Controller (marketing, pursuing claims, security)

Providing data is voluntary, but necessary for order fulfillment and using the store.

The user may withdraw consent to data processing at any time.

Sharing of personal data

Data may be shared with:
– courier companies (InPost, DPD, Allegro)
– payment operators (PayU, Przelewy24)
– IT, hosting, and server service providers
– legal and accounting service providers

Data may be transferred outside the European Economic Area, in particular to Google (USA) for analytical purposes.

Data protection

The Controller applies appropriate technical and organizational measures to ensure data security.

Data is:
– processed lawfully
– collected for specified purposes
– adequate and up to date
– stored only for the required period
– protected against access by unauthorized persons

Only authorized persons have access to the data.

Data retention period

Data is stored:

– for the duration of contract performance
– during the complaint handling period
– in accordance with legal obligations
– until consent is withdrawn (marketing)

User rights

The user has the right to:
– access data
– rectify data
– erase data
– restrict processing
– data portability
– object to processing
– withdraw consent
– lodge a complaint with the supervisory authority

Changing data

The user may update their data in the account or by contacting the Seller.

Cookie Policy

The store uses cookies and similar technologies to ensure the proper functioning of the service.

Cookies are stored on the user’s device and may contain:
– IP address
– device data
– user activity data

Purpose of using cookies

Cookies are used for:

1. adapting the website to the user
2. traffic analysis (Google Analytics)
3. maintaining the user session
4. marketing and advertising activities

Types of cookies

The following are used:
– essential
– security
– analytical
– functional
– marketing

Managing cookies

The user may change cookie settings in the browser at any time.

Failure to change the settings means consent to their use.

Disabling cookies

Disabling cookies may limit the operation of some store functions.

Third-party cookies

Cookies may be used by partners:
– Google
– advertising providers
– analytical tools

Technical data

The Controller collects technical data, including the IP address, for the following purposes:
– statistical
– security
– traffic analysis

Data may be disclosed to state authorities in accordance with legal regulations.

Final provisions

The Controller reserves the right to make changes to this Policy.

The current version of the document is available on the store’s website.